Customer Archive

New QuickBooks Online reseller commercial model to drive service provider and customer success

Intuit® understands the impact that solution and service providers have on helping small- and mid-sized customers power their prosperity and drive success.

Customer claims Apple forced two-factor authorisation on users, files class action suit

Apple is once again on the receiving end of a class action lawsuit; and, this time it’s for complications in two-factor authentication

How Social Media Has Changed the Game for Customer Service

To understand how some people just have an innate sense for great customer service, you need only look back at Shep Hyken’s

NeverWinter is coming to Windows 10

This time last year, the massive multiplayer online role-playing game, Neverwinter became available on Xbox One. Today, though, the developers behind the

Marketers Poised to Run the Customer Experience Show, Survey Says

Marketing will shape the customer experience by 2020, based on a recentMarketo study of nearly 500 chief marketing officers and senior marketing